Troubleshooting

When attempting to login into Aras Innovator, you may get a standard Internal Server Error.

Figure 46.

The most common cause is that Microsoft .NET 4.7.2 is installed prior to IIS being enabled. Such a configuration results in the ASP.NET components for .NET 4.7.2 not being installed.

To resolve this issue, you need to install the ASP.NET components by running the following through the command prompt:

%windir%\Microsoft.NET\Framework\v4.7.2.0.30319\aspnet_regiis.exe –iru