Obtaining a Framework License
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Aras Innovator software requires a special license key to run. The license key is unique to each server running the Aras Innovator software. To obtain a license key, you must know the MAC address of your server.
To automatically generate a License Key, visit the licensing page at https://www.aras.com/support/.
Obtaining Your Server MAC Address
The MAC Address (Physical Address) of the Aras Innovator server is required to generate a license key. The MAC address has the following format: 00-50-04-2A-C1-E2. This machine id can be determined by running the following command in a Command Prompt window:
C:\>ipconfig/all
The command returns the machine’s configuration information, including the Physical Address (MAC address) as below:
Figure 1.
Requesting a Framework License
Once you have obtained the MAC Address of your server, go to the licensing page on the Aras website to automatically generate a License Key at https://www.aras.com/support/.
Alternately, a community member with an active subscription package can send an email to licenses@aras.com or to your account representative in the following format:
- Subject – Framework License needed
- Body
- MAC Address of the machine being installed on
- Release of Aras Innovator
You receive a reply containing the following information
- License Key generated
Be prepared, the Aras Innovator Setup Wizard requests this information, so have it ready.
Upgrading from Previous Versions
The Aras Innovator Installer cannot be used to upgrade your Aras Innovator code tree or database from a previous release of Aras Innovator.
The database and code tree release must match.
If you wish to upgrade from a previous release of Aras Innovator, refer to the Aras Innovator 38 – Release Notes to see what path to take or contact Aras at info@aras.com to discuss your upgrade options.