Support Level

RabbitMQ is a third-party stand-alone application that can be used with Aras Innovator to provide an alternate solution for cache invalidation services. It has not been implemented nor supported by Aras, and it is not required to work successfully on Aras Innovator. This document will describe the basic instructions for installing RabbitMQ and configuring it to work with Aras Innovator. It presumes that the standard installation procedure provided by RabbitMQ is sufficient to get RabbitMQ installed and running in a manner that Aras Innovator can readily utilize.

While Aras will attempt to help a customer resolve an issue related to the configuration of RabbitMQ for use with Aras Innovator, Aras Support will not be responsible for general RabbitMQ installation and setup issues that are unrelated to Aras Innovator. This includes but is not limited to environmental issues such as OS-related issues or issues that may result from conflicts with other applications that may be installed on the same system. Customers are advised to use the specific version(s) of software identified in this document and to use server configurations that match as much as possible to those identified in this document. This will help customers minimize potential conflicting issues.

As RabbitMQ is an open-source product, Aras Support can only address issues related to configuring RabbitMQ as described in this document. If your company requires general RabbitMQ support services, please access RabbitMQ Support for additional information.

Aras support for RabbitMQ configuration is restricted to Windows-based deployment of Aras Innovator.