Aras Innovator Platform

Special Handling for Private Messages

When message visibility is set to an alias Identity (a single person), special handling is used to make sure that the recipient will be able to see this “private message”. Display of messages in a user’s “My Discussions” window is based on whether the user is following either the sender of the message, or the item the message is posted on, in his Bookmarks. Notification is in turn based upon what messages appear in the user’s “My Discussions” window. So, if the “recipient” of a private message is not following the sender or the item in his Bookmarks, he would not see the message in his My Discussion window. To avoid this issue, the system automatically adds the message to the user’s My Discussion window, within the bookmark “My Messages”. This means also that the message will be included in any notifications.

Messages where the “Share with” Identity is set to a group (non-alias Identity) do not have any such special handling.