Unified Change Management

Resulting Item description

Resulting Item is a property on both ucm_ChangeTask_AffectedItem and ucm_ChangeOrder_AffectedItem relationship items. It points to the specific item that represents the outcome of the change.

When you work with Affected Items in a Change Task or Change Order, the Resulting Item can take one of three values by default:

  • If the Change Item is no longer active: Actioned Item.
  • If Change Item is active and there andan Actioned Item already exists: The system shows the latest version of that Actioned Item.
  • If neither of the above applies: latest version of an Affected Item.

You can configure how the Resulting Item behaves, but you cannot edit this property directly because its value is calculated automatically. If you need to change it, you must set an Actioned Item on the ucm_ChangeTask_AffectedItem or ucm_ChangeOrder_AffectedItem relationship.

By default, only the Change Executor can create or update an Actioned Item. If you want a user to make this change manually, you need to create an ucm_Automation Action that sets the Actioned Item for the relationship item.

Note
Do not change Resulting Item directly, work with Actioned Items (see ucm_Automation with name Set Actioned Items in Change Task Change Process Definition as the reference).

Note
If you want to customize how the Resulting Item behaves without creating conflicts, you need to either disable or update the ucm_Automation named Set Actioned Items in the Change Task Change Process Definition