Creating Change Process Definition Item

The steps to create a Change Process Definition are as follows:

1. As a member of Change Administrators, navigate to Contents → Administration → Lists and search for ucm_ContextItemType.

   

2. Open the ucm_ContextItemType list item.
3. Update the list of values to add an entry for the Change item.
   
   • Label – Enter a user-friendly name (for example, Change Order).

   • Value – Enter the corresponding Item Type ID.

     

4. Navigate to the Contents, expand Unified Change Management → Configuration, and select Change Process Definitions. Then click New Change Process Definition.

   

5. Set Item Type to the context Change Item Type where the automation will apply.
6. Enter a Description, then click Save.