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Upgrading Aras Visual Collaboration

March 12, 2026 04:01 AM
1 min read

If your previous version of Aras Innovator had Aras Visual Collaboration enabled, you must update it to include the Aras2DPdfViewer package. This package is required in order to continue using Aras Visual Collaboration.

Use the following procedure to upgrade Visual Collaboration:

  1. Confirm that a current version of the Aras.PDFViewer Feature license is activated in the database:

    1. Log into Aras Innovator as an administrator.
    2. Go to Administration\FeatureLicenses in the TOC and do a search for “Aras.PDFViewer” license.
    3. If the license is not found, subscribers can request a license from licenses@aras.com.
  2. Unzip the ArasPDFViewer.zip file found in CD Image\Utilities\ folder.
  3. Import the database package with the Package Import Export Utilities. For more information on using this tool, refer to the Aras Innovator 37 - Package Import Export Utilities documentation.
    1. You need to enable the “Super User” login to perform this step.

    2. Browse to the \PackageImportExportUtilities\Import\ folder and run the Import.exe file

  4. Enter a connection URL for a given Aras Innovator instance in the Server field. By default, it is http://localhost/InnovatorServer/.
  5. Click the Login button. The Login to Aras Innovator dialog box appears.
  6. Specify the connection information for the given Aras Innovator instance:
    1. Database: a name of a target Aras Innovator database. By default, it is InnovatorSolutions.
    2. Username: root.
    3. Password: a password for the root User. By default, it is innovator.
  7. Click the Login button. Aras Package Import should have successfully connected to the given Aras Innovator instance.
  8. Specify the connection information for the PDF Viewer installation modules:
    1. Target Release = 37
    2. Description = PDF Viewer
    3. Manifest File Path = The manifest is found in the folder CD Image\Utilities\ArasPDFViewer\Imports
    4. Available for Import = Check PDFViewer
    5. Type = Merge
    6. Mode = Thorough Mode
  9. Click Import to start the utility.
  10. After the import has been completed, disable the Super User user.