How to Work with Telemetry Data

  1. Using Metrics to Detect Errors

  • Start by reviewing the metrics dashboards to identify any anomalies or errors.

  • Focus on error-related metrics such as error rates, failed requests, or spikes in latency.

  1. Investigating Errors with Traces and Spans

  • If errors are detected, search for a span named " process conversion task " (verify the exact name in your system).

  • Filter spans by the Error status within the time frame when the error occurred.

  1. Analyzing Detailed Error Information

  • Once the relevant span is identified, examine its details for error messages and context.

  • Use the traceId or spanId associated with the span to locate corresponding logs.

  • Review the logs to gather detailed information about the exact error, including stack traces, error codes, and related events.

    By following these steps, you can efficiently diagnose issues, understand their root causes, and ensure system reliability using Grafana’s telemetry capabilities.